Service Packages

Our service packages with a reduced hourly rate provide fast support and editorial assistance – so your website stays fresh and dynamic.

6 h

/ 480 €

Support via email and phone
(response within 48 hours on weekdays)
Direct assistance with editorial tasks and content updates
Help with technical questions regarding your website
Suggestions for optimization upon request

12 h

/ 860 €

Includes the full scope of Basic Support
Prioritized support and live support
(response within 24–48 hours on weekdays)
Direct implementation of technical optimizations, enhancements, and bug fixes within the available hour package

The Advantage of Packages

Requests and routine tasks are handled directly and efficiently. Thanks to simplified billing, we save time — and pass that advantage on to you in the form of a reduced hourly rate. Of course, we also offer flexible and occasional support at the regular hourly rate.

Terms

The hour packages are valid for 12 months from the invoice date. The full package price is due in advance. Once the booked hours have been used, we will inform you promptly and provide an excerpt from our time-tracking tool documenting the hours worked. If needed, an additional package can be booked afterward.